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Property Management FAQs

Why Should I choose HHI Property Management Pros?

There are many reasons why Hilton Head Island Property Management Pros is your number one choice for long term rental property management on the island. We have a combined experience of 40+ years in the Real Estate market. We literally have helped hundreds of homeowners that thought there was no hope after their home did not sell.

Not only do we have the expertise to get lease rates at the ceiling of the market, we provide Un-Matched advertising for each client, ensuring the fastest turnaround time to get your house rented, and for top dollar. We advertise your home for rent on over 40 top real estate websites, use videos, and we Photoshop high-resolution pictures of your house to get the most income possible for your property.

How long will it take to rent my property?

It depends on the home condition, how much you want in rent, and what the local market will support. However, through our Un-Matched advertising, we provide quality tenants in 35 days on average, but it can be a matter of weeks or even days. If we have a good product (your house) we can move it faster and for a lower cost than any other property management company or brokerage in the city.

How do you determine a rental rate for our property?

Since we specialize in single family homes, we have our finger on the pulse of the market. Between using our own in-house private data, driving the neighborhood, and previous properties that rented in the area, and the specs/condition of your house, we formulate a rental rate that will attract quality tenants in 30 days with a full deposit.

How will my property be shown?

No keys will be given out! Unlike other management companies that give tenants the lockbox code or keys, your property will only be shown to pre-qualified tenants by one of our professional leasing agents who have access and of course in-depth knowledge about your home.

How do I know you’ll find a qualified tenant?

Once the prospective tenant says: “I want to rent this house,” we employ several outside companies to our proprietary software program that will offer a recommendation, run a credit report, conduct background check, review employment history, rental history, and check local and national sexual offender databases. Upon that recommendation, we enlighten you with our findings, to help you make the final decision on your new tenants.

How do I get my rent money?

Tenants know that rents are due on or before the 1st of each and every month. The income is collected and posted to your account. Owners receive a detailed summary report generated and mailed on the 23-25th of the month, along with their proceed to check.

How do you keep maintenance cost under control?

We have an in-house maintenance division and specialized vendors that are qualified to handle any issue that may arise with the home. We do not mark up parts like other companies, so you receive the best work at the best price if any issues occur. For even more control we offer a home warranty through globe home warranty protection.

Can I leave the house partially furnished?

In general, there is not a market for furnished rentals right now.

Do I need to take care of the lawn?

Tenants typically handle all lawn care and maintenance. We do offer full landscape services to you or your tenant as an option.

Should I cancel my utilities after I move out?

No. Make sure to leave the utilities in your name until transferring over to the new tenant when they move in. If you cancel, there is a risk of damage during cold weather (e.g. plumbing, appliances, sump pumps) and it’s a lot more work getting them turned back on as a “new” service under the tenant’s name.

We are still living in the home… Should we move out, or try to rent while I still live here?

We strongly recommend that the house is vacant and rent ready at the time the advertising goes out. Statistics show a clean, spacious (no furniture), rent ready home allows the buyer to see the home at the spur of the moment and envision the home as their own. Being vacant also allows tenants a quick 2-4 week move-in date.

Do I have to continue to have homeowners insurance or will the tenant be responsible for insurance?

Yes, you should maintain a landlord policy on the property. The tenants can’t carry homeowners insurance since they don’t own the house, but we mandate all tenants to carry renters insurance for their personal belongings. It’s always a good idea to contact your insurance agent and let them know that you are renting the house and make sure you are protected.

I would like to move out of my house within 6 weeks.. when should we start the process?

Today. It’s never a good thing to wait until the last minute, especially in today’s economy. It’s a perfect time to start lining up prospective tenants.

I see other agents rent out homes. How do you differ from them?

Unfortunately there are many agents and brokerages that have ZERO property management experience, and definitely, do not specialize in the rental of single-family homes. A word of caution: they might not be licensed to manage properties.

I’m Ready, what is all of this going to cost?

HHI Property Management Pros has competitive rates and the most comprehensive service in the city. For covering the initial evaluation, pictures, video, professional ad, distribution of that ad to over 40 top targeted websites, showings, tenant per-screening, and document preparation, our rental commission is equal to the first month’s rent. Most other property management co’s and brokerages charge upwards of 8-10% of the monthly rent, every month! Our monthly management fee is only $69 per month.

Are there any other costs to get started?

We ask owners to fund a $500.00 reserve account for any recurring or anticipated expenses associated with your home (e.g. hot water heater goes out, plumbing issues…).

What if I still have questions about your property management services?

Call our Office: 1-843-614-3678

What if I want to sell my house in Hilton Head Island?

We have an exclusive Hybrid Real Estate System where we can simultaneously market your home for rent, rent to own, land contract, sale, or any other terms that are suitable to you, and will provide the fastest possible solution in your current real estate market.

I’m Ready… How do I get Started?

Request your no hassle, free residential property management quote below.

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Property Management Pros
110 Traders Cross, Suite 118
Bluffton, SC 29909

M - F: 9 a.m. to 6 p.m.
Weekends: By Appointment

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